Who We Are
Providence Speech and Hearing Center (PSHC) is the leading service provider to the speech and hearing impaired of Orange County.
What makes us so special?
Here at Providence Speech and Hearing Center, we offer a one-of-a-kind experience where patients receive care with a supportive team.
Over the years, we’ve grown immensely, thanks to our supportive community. Our unique environment and offerings are accessible in eight convenient locations throughout Orange and Los Angeles Counties. In 2011, Providence acquired the Newport Language and Speech Centers (Mission Viejo, Cerritos, Fountain Valley, and Fullerton) to expand our reach. Since then, we have continued to grow adding locations in Newport Beach at the Hoag Health Center, Irvine at KiDA - the Kids Institute for Development and Advancement, and Huntington Beach at the Hoag Health Center.
We cherish an imaginative environment with exercises, treatment, and hands-on activities that allow patients to grow and advance their skills. Our staff, audiologists, speech and occupational therapists, and volunteers each play an intricate part in the success and health of our patients. A spirited team effort upholds our mission.
Enriching Life Through the Gifts of Speech and Hearing.
We offer a variety of speech and hearing services for children and adults alike. Accepting most major insurance companies and medical groups, we also provide grants, scholarships, and financing options for patients from low-income families.
We don't turn anyone away. Ever.
Board of Trustees
C. Craig Carlson, Stradling Yocca Carlson & Rauth, P.C.
Phillip H. Case, Rondell Homes, Inc.
Douglas Cole, Cole Financial
Phillip M. Ramos, Philatron International
Loretta Sanchez, Politician
Henry & Monica Weaver, Sparkling Angels Foundation
Robert Wilson, Carl Karcher Enterprises
Margaret Anne Inman, PhD, Founder, Providence Speech and Hearing Center
Carl N. Karcher, Carl Karcher Enterprises
Peter G. Muth, Orco Block Company
Stanley Pawlowski, Pacific Western Bank
Robert Pralle, Rondell Homes, Inc.
William J. Reilly, Great West Life Insurance Company
Randy Free, President
Ryan C. Wilkins, Vice President - Strategy/Marketing
Casey Immel, Treasurer
Marlene Woodworth, Secretary
Board of Directors
Ash Abdelaaty, California Bank & Trust
Dan Beres, Recall Masters
Annette Buckel, St. Joseph Health
Kim Cunningham, Pacific Life
Vito Francone, Deloitte
Randy Free, Grant Thornton
Dan Grady, Comerica Bank
Andrew Guarni, Hoag Memorial Hospital Presbyterian
Casey Immel, Cypress West Partners
Lewis Jaffe, LMU, Fred Kiesner Center for Entrepreneurship
Janine Madera, Orange County District Attorney's Office
Bruce D. May, Stuart Kane LLP
Robbie Nicoli, USI of Southern California Insurance Services
Christopher Reinberger, Reinberger Printwerks
Bret Rathwick, Comerica
Steven Shill, BDO
Teigue Thomas, Vistage International, Inc.
Richard Van Dyke, Advanced Office
Ryan C. Wilkins, Stradling Yocca Carlson & Rauth, P.C.
Marlene Woodworth, Consultant
John M. Word III, The Word & Brown Companies
Alyson Yarberry, Modera
Tom Yuen, PrimeGen Biotech LLC
Andrew Simone, CEO
Andrew Simone began his career in finance in Silicon Valley after graduating from Santa Clara University. He moved to Orange County in 2000 where he obtained his master's degree in management from Cal State Fullerton. Andrew has held Chief Financial Officer roles in healthcare companies specializing in sleep medicine and medical billing and has worked in finance for skilled nursing, assisted living and veterinary medicine businesses. Andrew has experience working in family-owned, publicly-traded and private equity owned companies as well as serving on a non-profit board prior to joining Providence.
Linda Smith, CEO Emeritus
Linda Smith began her career as a registered nurse with a public health nursing credential from Mount St. Mary College. Since then, she has continued to work in healthcare, including holding various senior level positions with TrinityCare LLC and Little Company of Mary Health Services. Linda was also a founder of LifeCare Solutions/Nations Healthcare and ran her own healthcare consulting firm for 5 years before moving to Providence.
Bobbi Dickinson, Director of Providence Therapeutic Preschool
Bobbi Dickinson graduated from the American Nanny College with a 4.0 GPA in early childhood education, special needs and administration. She received the Presidential Award for perfect attendance and GPA. She also attended Chaffey College in Alta Loma, CA. She has been teaching and directing since 1996 and works as a counselor for at-risk teens on the weekends. Her teaching experience includes infants and children aged 2 to 15. Her extensive training in early childhood education includes a focus on children with special needs. To Bobbi, early intervention and open communication with parents is the most important aspect in a young child's life, ensuring a successful educational career.
Donna Gelnett, Director of Audiology Operations
Donna Gelnett began her career as a research audiologist at the House Ear Institute working to develop digital hearing aids. She later moved to the Long Beach VA as a staff audiologist overseeing its hearing aid program. For the next fifteen years, she was the Regional Manager and Senior Vice President of Sales and Operations at HearUSA. There she obtained extensive experience in personnel development, clinic growth, and mergers and acquisitions.
Kashif Khan, Director of Finance & Administration
Flor Real, Director of Human Resources
Flor Real’s passion and career in human resources began while working as a student employee for one of the main Human Resources and Payroll departments at the University of California at Los Angeles (U.C.L.A) while working on her undergraduate studies. She graduated with a B.A. in Political Science with a specialization in Business Administration with an emphasis in Accounting from UCLA. After graduation, she has held many HR Management positions in various industries such as Food and Product manufacturing and in Health and Human Services. She has over 20 years of H.R. and Payroll Management experience. Most dear to her heart is her 12-year tenure as the H.R. Director for a Private Non-Profit Head Start Agency located in Los Angeles County. This Head Start agency served at risk low-income children ages 0-5 years old and their families providing early childhood education, parent education, and early intervention services; which included speech and occupational therapy. Her passion is employee relations and engagement by having and promoting a servant attitude along with open and positive communication throughout the organization.
On a personal note, Flor resides in the City of Downey with her husband, two children ages 18 and 10, and the family dog “Albie.”
All of our audiologists have earned an advanced degree in audiology with specialties in both pediatric and adult care.
Speech Language Pathologists
All of our experienced speech language pathologists are state and nationally certified. We work with infants, young children, and adults in both individual and group therapy sessions to develop early cognitive skills, language development, and sound production as well as receptive and expressive language.
Occupational Therapy Team
Our occupational therapists help children ages 2 to 5 learn to explore and interact with their environment using sensory integration and other therapy techniques. Our staff will also work with parents of children younger than one year of age to provide loving care for their infant.
Providence Therapeutic Preschool
At Providence Therapeutic Preschool, voted the No. 1 preschool in Orange by The Orange County Register, our dedicated teachers offer an innovative curriculum based on speech and language to prepare each child for a typical learning environment and a successful, rewarding school experience.
Our administrative team provides one-stop service for all your scheduling, billing, and insurance verification needs.
Our development team produces 2 major fundraisers and donor events annually. We steward donors, build relationships and support the Tree of Life Legacy Society.
Marketing and IT Team
Our marketing and communications team develops internal and external outreach to physicians, community groups, donors and supporters, and patients.
The corporate and family foundations listed below recently provided grant funding for the day-to-day critical services that Providence Speech and Hearing Center provides to low-income, under-insured and uninsured families who need support to attain the gifts of speech and hearing.
Without these generous donors, thousands of local individuals, from the very young to the very old, would be unable to receive speech therapy, hearing aids or solutions to chronic dizziness, which help prevent life threatening falls.
George Hoag Family Foundation, Fall Prevention and Balance Center
The Hoag Foundation, Orange County Cochlear Implant Institute™
Hoag Memorial Hospital Presbyterian, Hearing Services and Programs for All
Hoag Memorial Hospital Presbyterian, Low Income Subsidy Program
LeVecke Family Foundation, General Operating Support
O.L. Halsell Foundation, Children's Low Income Subsidy
Orange County United Way, Early Literacy Intervention
Pacific Life Foundation, Low Income Subsidy Program
Sertoma, Audiology Equipment
Ueberroth Family Foundation, Hear for All Program
Archstone Foundation, Hearing Programs for Seniors
Bank of America Foundation, Low Income Subsidy Program
Carl Wynn Foundation, Low Income Subsidy Program
COX Business, Low Income Subsidy Program
Crean Family Foundation, General Operating Support
Croul Family Foundation, General Operating Support
Decorative Arts Society (DARTS), Club 1550
DevTo Support Foundation,General Operating Support
Dhont Family Foundation, General Operating Support
Edison International, Emergency Preparedness
Employees Community Fund of Boeing California, Low Income Subsidy Program
Empower Youth Fund, Low Income Subsidy Program
Organizations that collaborate in a professional capacity with PSHC in order to serve the residents of Orange County.
The organizations listed below collaborate closely with Providence Speech and Hearing Center. Over the years, the relationships have grown and we’re grateful to work professionally with such impactful community partners– so that together, we can help more and more patients throughout Orange County as well as parts of Los Angeles County.
For 65 years, Hoag Memorial Hospital Presbyterian has stood on the bluffs in Newport Beach as a beacon of exceptional healthcare. A place where the best and brightest physicians care for their patients with the support of highly skilled nurses and a wide range of dedicated staff. Hoag is a nonprofit regional health care delivery network in Orange County, Calif. consisting of two acute-care hospitals, ten urgent care centers, seven health centers, and a network for more than 1,500 physicians, 5,000 employees and 2,000 volunteers. More than 29,000 inpatients and 305,000 outpatients choose Hoag each year. Hoag offers a comprehensive blend of health care services that include five institutes providing specialized services in the following areas: cancer, heart and vascular, neurosciences, women’s health and orthopedics through Hoag’s affiliate Hoag Orthopedic Institute, which consists of an orthopedic hospital and two ambulatory surgical centers. Hoag is also fiercely committed to exploring and perfecting innovative treatment options, often being the first hospital in Orange County to offer new health advancements.
In 2011, PSHC's Audiology Department, in partnership with St. Joseph Hospital, formed the OC Fall Prevention and Balance Center. The center serves the needs of patients with balance issues through accurate diagnosis and appropriate therapy.
PSHC collaborates with several divisions within CHOC. Twice-weekly infant-sedated ABR clinics are held in the short-stay units at CHOC; both PSHC Audiology and Speech Therapy staff work with the CHOC Craniofacial Clinic staff to provide comprehensive services to children with multiple issues; CHOC is a surgical partner for PSHC's Orange County Cochlear Implant Institute™; and PSHC works with CHOC's Oncology division to support children with cancer on a consulting basis.
PSHC collaborates with UCI in several areas related to hearing care and research. In addition, UCI is a surgical partner for PSHC's Orange County Cochlear Implant Institute™.
PSHC is a funded parter agency of Orange County United Way. Through our partnership, the Orange County United Way has been supporting and positively impacting the local speech and hearing impaired community for several years. As a result of their funding, we are able to ensure more people in Orange County have access to our services, providing Audiology and Hearing Care as well as Speech-Language Pathology to those who need it most. We are truly grateful for their continued support. PSHC's United Way Gift Designation Code is 4074.
The American Cochlear Implant (ACI) Alliance is a not-for-profit membership organization created with the purpose of eliminating barriers to cochlear implantation. The ACI Alliance membership spans clinicians and scientists from across the cochlear implant continuum of care. Parents of children with cochlear implants, adult recipients, and other advocates for access to care are also active members. Our activities include research, advocacy and awareness initiatives designed to improve access to CI care.
PSHC supports Sertoma-organized local health fairs at the Brea Community Center to serve and educate residents on hearing loss issues. Sertoma supports PSHC through grant funds that support our participation in local health fairs.
PSHC has a reciprocal referral relationship with Help Me Grow to identify and maximize resources for families.
PSHC has a reciprocal referral relationship with For OC Kids to support families in Orange County.